Terms and Conditions

Last Updated: 1st April 2024


Welcome to SarahAI!


These Terms and Conditions ("Terms") govern your access to and use of Sarah AI website, platform, and any related services provided by SplenderAI ("Company", "we", "us", or "our"). By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

1. Access to Our Service

1.1 Account Registration: In order to access our services, you are required to create an account. You agree to provide accurate, current, and complete information during the registration process and to keep your account information updated.

1.2 Account Security: You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account. You agree to notify us immediately of any unauthorized access to or use of your account.

2. Use of Our Service

2.1 License: Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our services for your personal or internal business purposes.

2.2 Prohibited Conduct: You agree not to:
- Use our services for any unlawful or fraudulent purpose.
- Attempt to interfere with, disrupt, or damage our services or servers.
- Reverse engineer, decompile, or disassemble any part of our services.
- Violate any applicable laws or regulations.

2.3 Content: Our services may allow you to upload, submit, store, or receive content. By uploading or submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content for the purpose of providing and improving our services.

3. Intellectual Property

3.1 Ownership: All intellectual property rights in our services, including but not limited to patents, copyrights, trademarks, and trade secrets, are owned by or licensed to us.

3.2 Feedback: We welcome your feedback, comments, or suggestions regarding our services ("Feedback"). You agree that we may use, reproduce, modify, adapt, publish, translate, distribute, and display any Feedback for any purpose without compensation to you.

4. Privacy Policy

Please refer to our Privacy Policy for information on how we collect, use, and disclose your personal information.

5. Disclaimer of Warranties

5.1 Our services are provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not warrant that our services will be uninterrupted, secure, or error-free.

5.2 We make no representations or warranties about the accuracy, reliability, completeness, or timeliness of any content available through our services. Moreover, if we explicitly state that our service will achieve certain results and it fails to meet those expectations, then we are not liable for any discrepancies in the results.

6. Limitation of Liability

6.1 To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
- Your access to or use of our services.
- Any content or conduct of any third party on our services.

6.2 Some of our services may be provided by third-party providers, and your use of such services may be subject to the terms and conditions of those third parties. You acknowledge and agree that we have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party services. Your use of third-party services is at your own risk, and you are solely responsible for complying with any terms and conditions imposed by such third parties.

6.3 Our total liability to you for any claims arising out of or relating to these Terms or your use of our services shall not exceed the amount paid by you, if any, to us during the two (2) months preceding the claim.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Italy, without regard to its conflict of law principles.

8. Dispute Resolution

Any dispute arising out of or relating to these Terms or your use of our services shall be resolved exclusively by binding arbitration administered by the Camera Arbitrale di Milano in accordance with its rules and procedures.

9. Your Responsibilities

9.1 Compliance: You agree to comply with all applicable laws, regulations, and industry standards in connection with your use of our services.

9.2 Data Security: You are responsible for maintaining the security of your account and protecting your login credentials from unauthorized access.

10. Compliance with Local AI Laws

You acknowledge and agree that the use of our AI services is subject to compliance with all applicable local AI laws and regulations. It is your responsibility to ensure that your use of our services complies with such laws and regulations, and we disclaim any liability arising from your failure to do so.

11. Indemnification

You agree to indemnify and hold harmless SplenderAI and its affiliates, officers, directors, employees, agents, and partners from and against any and all claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your use of our services or your violation of these Terms.

12. Termination

We reserve the right to suspend or terminate your access to our services at any time for any reason without notice or liability.

13. Entire Agreement

These Terms constitute the entire agreement between you and SplenderAI regarding your use of our services and supersede all prior or contemporaneous agreements and understandings, whether written or oral.

14. Severability

If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions of these Terms shall remain in full force and effect to the fullest extent permitted by law.

15. Waiver

The failure of SplenderAI to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

16. Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

17. Contact Us

If you have any questions or concerns about these Terms, please contact us at hi@splenderai.co.